The hotel is conveniently located at the City Centre at Jalan Pos (adjacent to the Post office). Taxis were readily available once one step out of the hotel.
This is the lobby and the front office of the hotel Very spacious indeed. I have to say I was rather disappointed with the front office personnel. They rarely smile and not very friendly by my standard. There was no apology when I request my newspaper language to be changed from Mandarin to English (Hey, I was not even asked which was my preference when I checked in. They just assume I read mandarin newspaper just because I'm a Chinese).
I also notice they hardly took back the feedback form which I try to left for the hotel management when I check out.
Basically there are two types of rooms in this hotel, the hotel guestroom and the Imperial suites (which is actually an apartment). I was late to confirm the hotel room (as I were in Penang at the time for assignment) and the Hotel guestroom had been fully booked. Hence, I been allocated the Imperial suites (1 Room Deluxe) at RM172.50 with breakfast. The Imperial suite consists of twin bed room, living room, dining room and kitchen.
This is the key card to enter the room. The key card also had a secondary function, which is used to activate the lift to the room's floor. Without inserting the card into the lift's slot, the lift will not budge. Again, I was not been told about this by the front office personnel and I had to figure it out myself
I was also given this but never been explain what it is for. But I figure out eventually that its purpose is to activate power for the room.
The twin bed room is spacious. The wardrobe is huge with ironing board available.
Kitchen with its utensils. Unfortunately, I don't get to use all these as I don't cook for this trip
The TV and air conditioner control panel are sealed in this plastic bag. The suite is cooled by 2 units of split unit type air conditioner
I been told that hotel guestroom is better than the suit. Just note there is no carpet for the suite but there is carpet for the hotel guestroom. Without the carpet, the feet can feel pretty cold
The function rooms, swimming pool, restaurant and sauna are located on the 5th floor
The 5th floor is also connected to the Imperial Mall. Imperial Mall can also be accessed via the hotel lobby
The door to the left leads to the swimming pool and the right door to Palm Terrace Cafe (for breakfast)
There is a bible inside my room which usually suggest there are ghosts in this hotel.