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The bed and pillow are comfortable. My only issues are the very cold air conditional and the sound of the spinning air conditional compressor blades outside this room which is quite audible while we were trying to get some sleep at night.
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I am quite satisfy with my stay here and will highly recommend this hotel to anyone when visiting Bintulu. However, I heard complains from my friends and family regarding the guest room here been old and etc. Based on my experience here, I kind of disagree with their opinions.
8 comments:
The hotel looks fine to me. Sometimes we have had different experiences in the hotel. I guess customers are likely to vary in their different needs and expectations.
I saw this hotel in a tour guide book before..what make me remember this building is that in the book, mention that this hotel located in Kuching.
The hotel chain has one in Pending, Kuching named the Regency Rajah Court. They also had a resort at Kapit, Regency Pelangus
The Coffee house looked quite small...
I think this hotel is easily 4-star, with something like a 3-star rate :D
erm.. in my opinion.. itz not the best hotel in bintulu. Lol. The New World Suite might be better.. or Everly Hotel @ Beverly Hotel, I can't remember the name haha.. but yeah, datz wad i think.. lol..
Hi there,
Would like to say that your comment regarding the best hotel in BTU is completely distorted. Do check out New World Suites (Parkcity Mall) or Everly Hotel the next time you make a trip here. Their rates are higher, but you will definitely feel the difference in class from the Plaza.
Just trying to voice out my opinion from a local's (Btu)point of view..
Cheers
Hello there! Agree with BTU BOY.. My latest update... just came back from having buffet breakfast there..18 Jun 2011 10:20 am.. Was there as paying walk-in customer to join friends who have breakfast coupons..The service & food sucks!! Air con is like switched on fan. Cashier on duty has no customer service PR..no smile, sour faced, unfriendly & looks underpaid. So called free flow buffet was never top up when food finish. Greatly disappointed with all the bare trays when we arrived at arond 8.45 am. Much later after we voiced out to the cashier about no more food, she says 'kitchen is cooking'in an impatient voice.. after 45 min wait, only top up with some stale bread & miserable kuay teow and white porridge without any condiments. Paid RM48.70 for two persons, eating food way way less than what is being paid for. Could get much better food from coffee shop outside. I don't mind the price but we want quality & service!!!!!! That is what we expect when we come to the hotel! If there is no more food going to be replenish, should let us know & not allow us in for disappointment and paying for what is not worth it. Management, if you are reading this, please do something. Hotel has great potential due to locality and size..keep your customers..
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